Privacy Policy

RayGold respects your privacy. Any personal information shared with us is used strictly for order processing, customer support, and improving your shopping experience.

We do not sell customer data.

Information We Collect

When placing an order or contacting RayGold, we may collect:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details
• IP address
• Device/browser information

Additional information may be required for alternative payment methods such as bank transfers.

How We Use Your Information

Your information is used to:

• Process payments
• Verify transactions
• Ship orders
• Provide customer support
• Send order updates
• Improve website performance
• Personalize user experience
• Generate internal analytics

Your information may be shared only with:

• Payment processors
• Shipping carriers
• Service providers directly involved in fulfilling your order

RayGold does not sell or rent personal data to third parties.

Third-Party Services

Certain services may redirect you to third-party platforms or applications.

If you use those services:

• Their privacy policies apply
• RayGold is not responsible for how third parties collect or use your data

Review third-party privacy policies before sharing information externally.

Data Security

RayGold uses secure encryption and protected servers to safeguard customer information during transactions.

While no online system is 100% immune from risk, we maintain industry-standard security practices to protect your data.

Cookies

RayGold uses cookies to:

• Improve website functionality
• Remember user preferences
• Support shopping cart features
• Analyze website traffic and performance

Cookies do not store sensitive payment information.

Disabling cookies may limit certain website functions.

IP Address Usage

IP addresses may be used to:

• Monitor website performance
• Detect fraud or abuse
• Diagnose server issues
• Improve system security
• Generate anonymous analytics

This information is not used to personally identify customers.

SMS & Mobile Communications

By subscribing to RayGold SMS services, you agree to receive:

• Order updates
• Account notifications
• Promotional messages
• Cart reminders

Message frequency may vary.

Standard carrier message and data rates may apply.

You may unsubscribe anytime by:

• Replying STOP
• Using the unsubscribe link provided in messages

Marketing Communications

You may opt out of marketing emails or promotional communications at any time by:

• Using the unsubscribe link
• Contacting customer support directly

Transactional communications related to orders may still be sent.

Updating or Removing Your Information

To update, correct, or request deletion of your personal data, contact RayGold customer support.

Requests are processed according to applicable privacy laws and verification procedures.

Fraud Protection

RayGold actively monitors transactions for fraud and unauthorized activity.

If fraudulent activity is detected, orders may be delayed, canceled, or subject to additional verification.

Policy Updates

RayGold may update this Privacy Policy periodically.

Any changes will be published on this page with the revised effective date.

Contact

For privacy-related questions or requests, contact RayGold customer support through the official website or support channels.

Last Updated: May 27, 2026